TERMS & CONDITIONS
Welcome to terms and conditions
Brosh was established in 1990. We export our goods since 2004 - servicing you honestly is one of our main goals.
You privacy is very important - we are obliged not to give your private information given with this order to any third party.
We will use client information for statistics and updates about new products or events.
Security and safety of your payment information
Your payment page is secured by state of the art DSS-PCI international standard.
You can pay either by Tranzila or Paypal both are Highly secured company
TRANZILA is a leading Payment Gateway for secure Internet Transaction Processing verified by Visa and MasterCard
Delivery of your order
Your order will be shipped by registered air mail
An air mail package from Israel takes Between 15-18 working days to arrive
An EMS package will take about 3-4 business days to arrive to the USA and and about 6-8 days to arrive to Australia
There will be extra charge on EMS shipment unless its specified defiantly at your order page
Brosh will expedite your order within 2-4 business days .
Brosh Return Policy
1- We will credit or replace any product providing it is in a new and unused condition within 30 days.
2- Refund will not include 3% credit company commission!
3- Refund will not include shipping expenses (back and forth).
4- Important: There will be no refund on special orders. (Special color ,sizes etc.)
5- There will be no refund on reduced price items.
How to return
6- Important: Due to customs regulations Client have to consult us by e-mail first before returning any package otherwise client will be responsible for any local charges
7- Sent your returning package with tracking number so both sides can follow it. Keep your Postal receipt and tracking number until you receive your replacement/refund.
Please use only USPS and only by their regular post.Do not choose their EMS option since it may stuck at customs and delay your refund ) , Please don't use any other delivery companies
Brosh will not responsible for items lost or damaged in route back to us
-Returning the package tips Only USPS
Please consider using the 'Large envelope' shape for better rate.